Privacy Policy - Reiki-Questions

Privacy Policy

Effective Date: August 2025

At Reiki-Questions.com, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information. It complies with global data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

-------------------------------------

1. Who Is Collecting Your Information
Reiki-Questions.com is an informational website offering content and resources related to Reiki. This site is owned and operated by World of Alternatives Ltd, based in the UK.

Contact Email: helen@reiki-questons.com
Website: https://www.reiki-questions.com

-------------------------------------

2. What Personal Data We Collect
We may collect the following information when you visit or interact with our website:
* Name and Email (submitted via forms)
Purpose: To respond to your queries or booking requests.
* Technical Information and Usage Data (IP address, browser type, device data, time zone, and operating system, pages visited, time spent, clicks, and referring websites)
Purpose: To analyse site performance, security and user engagement.
*
Cookies and Analytics Data
Purpose: To optimise site functionality and improve user experience. See 
section 8 for more details or our Cookie Policy.
We do not knowingly collect data from children under the age of 16.

-------------------------------------

3. How We Use Your Information
We use your data to:
* Provide and improve our services and website content
* Communicate with you (if you contact us or sign up for updates)
* Monitor and analyse traffic and user behaviour
* Comply with legal obligations
We do not sell your personal data.

-------------------------------------

4. Legal Basis for Processing
We rely on one or more of the following legal bases:
* Consent (when you contact us)
* Legitimate interests (to analyse traffic, improve services and spam prevention)
* Legal obligations and compliance (as required by applicable laws)

-------------------------------------

5. How We Store and Protect Your Data
We implement appropriate security measures to protect your personal data, including:
* HTTPS encryption
* Secure servers and firewalls
* Limited access to personal data
Your data is stored in accordance with GDPR requirements and is retained only as long as necessary for the purposes stated.

-------------------------------------


6. How to Opt-Out
You have full control over your personal data and can opt out at any time:

a. Email Communication
Contact us directly at helen@reiki-questions.com to be removed from our email list.

b. Cookies & Tracking
* Use the cookie banner on your first visit to select or reject cookies.
* Adjust your browser settings to block or delete cookies:
   - Chrome: Settings > Privacy and Security > Cookies
   - Safari: Preferences > Privacy
   - Firefox: Preferences > Privacy & Security > Cookies and Site Data
* Opt out of Google Analytics tracking via: Google Opt-Out Tool

c. Analytics and Behavioural Tools
We use Google Analytics and Microsoft Clarity. You can opt out of these by:
* Blocking JavaScript with browser extensions (e.g. uBlock Origin)
* Disabling cookies
* Requesting deletion of your data (see section 7)

d. General Data Processing
You can request:
* To stop all processing of your personal data
* To delete or correct any personal data we hold

Contact: helen@reiki-questions.com
We will honour your request within 30 days, as required under GDPR.

-------------------------------------

7. Your Rights
Under GDPR and other privacy laws, you have the right to:
* Access the personal data we hold about you
* Request correction or deletion of data ("right to be forgotten")
* Withdraw consent at any time
* Restrict or object to processing
* Request data portability
* Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at: helen@reiki-questions.com

-------------------------------------

8. Third-Party Services
We may use third-party services (e.g., analytics or email services), including:
* Google Analytics
* Microsoft Clarity
* MailerLite / ConvertKit / Other email providers
These services may collect usage data under their own privacy policies. We ensure that all third parties we work with comply with data protection standards.

-------------------------------------

9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies may:
* Remember your preferences
* Measure site usage
* Enable analytics
By using our site, you consent to the use of cookies. You can adjust your cookie settings in your browser.
For more detailed info, see our Cookie Policy

-------------------------------------

10. International Data Transfers
If you are accessing this site from outside the UK or EU, your data may be transferred to servers located in other countries. We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

-------------------------------------

11. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

-------------------------------------

12. Changes to This Policy
We may update this Privacy Policy periodically. We recommend checking this page regularly. Changes will be posted on this page with an updated "Effective Date".

-------------------------------------

13. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
Email: helen@reiki-questions.com
Website: https://www.reiki-questions.com
Data Controller: World of Alternatives Ltd


------------------------------------- 

TRAINING WITH

Helen Wilkins

EMAIL

helen@reiki-questions.com

CALL

07970 286665

Copyright © 2002 reiki-questions.com. All rights reserved.
Revised: August 2025
Privacy Policy   -  Cookie Policy Terms of Use  -  Terms of Service 
- Disclaimer -