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Privacy Policy   

As from 25th May 2018, under GDPR (the General Data Protection Regulations), companies are required by law to inform the public about how they store and process the data they hold on them. Consent is also required to collect, store and use this data.

We respect your right to privacy. We will never sell or rent your name, e-mail address, physical address and any other identifying information that you give us with any third party.  On attending a training course, you will be asked to sign a form to consent to us keeping certain data about you.  The details of which are listed below.  

 

What client data is held about you?

Certain data about you is needed to be kept in order to carry out our ability to provide training.

The client data we hold may include:

1)  Your name and address

2)  Your phone number and email address

3)  Payment information

4)  Invoices

You have the right to know what client data we hold, why we hold it and how long we will hold it.  You also have the right to view it and to ask for changes to be made.

When sensitive data is to be destroyed, it will be shredded.

If we ever discover there has been a data breach of your personal information that could put you at risk, we will undertake to tell you as soon as possible.

How, why and how long is your data held?

1. Your name and address

We keep your name and address in paper form in a locked filing cabinet.  This information is only seen by us - no one else has access to this data. It is needed in order to contact you, following training, should you need assistance and to forward your certificate/send course correspondence to you or any invoices.

Your data will be kept for 7 years following your last contact with us, this is for tax purposes.  After that time, it will be destroyed.

2. Your phone number and email address

We keep your phone number and email address in paper form in a locked filing cabinet.  This information is only seen by us - no one else has access to this data. It is needed in order to contact you, following training, should you need assistance and to organise any subsequent training should you decide to increase your therapy skill set.

The data will be kept for 7 years following your last contact with us.  After that time, it will be destroyed.

3. Payment information

We are required by law to retain certain financial information, primarily for tax purposes.  This will be kept for 7 years as advised by HMRC.

Paypal transactions may be viewed by employees of paypal, our accountant and tax officers (HMRC).

Payment by cheque and banking transactions may be viewed by employees of the bank, our accountant and tax officers (HMRC).

Should you may a BACS payment, your account name or reference (or the name of the person who is paying) may show up on our online or paper bank statements. 

4. Invoices

Occasionally, we are required to generate invoices.  These are normally created as pdf files and a paper copy is kept in a locked filing cabinet - no version is kept on computer.  This information is only seen by us, no one else has access to this data. 

Your data will be kept for 7 years following your last contact with us, this is for tax purposes.  After that time, it will be destroyed.

 

Please note:  Should you not wish to consent or seek to withdraw your consent at a later date, please contact us to organise. 

 

If you have any other questions regarding how your client data GDPR is processed and handled, please do not hesitate to contact us.

  

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Revised: October 04, 2018